To extend your vehicle warranty beyond the standard coverage period, please contact our team directly via email. We offer a range of extended warranty options tailored to suit your driving needs and budget.
Email: support@firstcarcompany.com to discuss this.
Please include your full name, vehicle registration number, and preferred warranty duration, and a member of our team will get back to you with available options and pricing.
All extension requests must be made before the standard warranty expires.
At FirstCarCompany.com, we are committed to delivering quality and reliability with every vehicle we sell. Our warranty policy is designed to provide our customers with confidence and peace of mind during their ownership experience.
All eligible vehicles purchased from FirstCarCompany.com come with a standard limited warranty covering:
Engine and transmission components
Drive axles (front and rear)
Cooling system
Braking system (excluding consumables like pads and discs)
Electrical system (starter motor, alternator, battery)
This warranty is valid for a period of 3 months or 3,000 miles, whichever occurs first, from the date of purchase unless otherwise stated in writing.
We also offer extended warranty packages through trusted third-party providers, available at the time of purchase. These plans may cover a wider range of components and longer durations (up to 36 months).
The warranty does not cover:
Routine maintenance (oil changes, filters, belts, spark plugs, etc.)
Wear-and-tear items (tyres, brake pads, discs, clutch, wiper blades, bulbs)
Cosmetic damage (scratches, paint, upholstery)
Damage from accidents, misuse, neglect, or modifications
Any repair carried out without prior written approval from FirstCarCompany.com
To make a warranty claim:
Contact us at info@firstcarcompany.com
Provide your vehicle’s registration, mileage, and a description of the issue.
We will guide you to an approved repair centre or request an inspection.
All repairs must be authorised in writing by FirstCarCompany.com before any work is undertaken.
Our liability is limited to the cost of repair or replacement of covered components. We are not liable for any incidental or consequential damages, including but not limited to towing, rental car expenses, or loss of use.
This warranty is non-transferable and applies only to the original purchaser of the vehicle.
This policy is governed by the laws of England and Wales, and any disputes will be resolved under UK consumer protection laws.
FirstCarCompany.com reserves the right to amend this policy at any time without prior notice.
For questions or concerns, please contact us at info@firstcarcompany.com
Part of iDrive Driver Tuition © 2025 First Car Company. All rights reserved. Website Design by InfaCloud